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Hsieh, Y.-s.: ¬A study on the users' perception to the body language of reference librarians (1997)
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Tang, M.-C.: Browsing and searching in a faceted information space : a naturalistic study of PubMed users' interaction with a display tool (2007)
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Hawk, W.B.; Wang, P.: Users' interaction with the World Wide Web : problems and problem solving (1999)
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Radford, M.L.: Approach or avoidance? : The role of nonverbal communication in the academic library user's decision to initiate a reference encounter (1998)
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