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Mautrich, M.: ¬Die Call Center-Euphorie : eine echte Chance für verbesserte und neue Dienstleistungen der Informationsspezialisten? (2000)
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Maas, J.F.: Inhaltserschließung für Discovery-Systeme gestalten (2021)
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Drees, B.: Text und data mining : Herausforderungen und Möglichkeiten für Bibliotheken (2016)
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Wiederhold, L.: MENALIB - Die Virtuelle Fachbibliothek Vorderer Orient / Nordafrika (2001)
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Lenders, W.: Wörter zwischen Welt und Wissen (1992)
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