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Baudenbacher, N.; Maier, C.: Auskunft rund um die Uhr : Zwei Jahre Chatbot-Erfahrung an der Universitäts- und Stadtbibliothek Köln (2012)
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Schwarz, S.: Kompetenzvermittlung digital : how to ... RDA? : Konzeption eines digitalen Lernangebots an der Universitäts- und Stadtbibliothek Köln (2021)
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Babiak, U.: ¬Das Internet-Konzept der StadtBibliothek (1996)
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Kunze, G.; Neißer, H.: Nach der Euphorie : E-Books im Alltagsgeschäft der StadtBibliothek Köln (2002)
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Daniel, F.: Servicestation auf der Datenautobahn : Die Abteilung 'Beratung und elektronische Dienste' der StadtBibliothek Köln (1998)
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