Document (#21266)

Author

Spink, A.
Goodrum, A.
Robins, D.

Title

Elicitation behavior during mediated information retrieval

Source

Information processing and management. 34(1998) nos.2/3, S.257-273

Year

1998

Abstract

Considers what elicitation or requests for information search intermediaries make of users with information requests during an information retrieval interaction - including prior to and during an information retrieval interaction - and for what purpose. Reports a study of elicitations during 40 mediated information retrieval interactions. Identifies a total of 1.557 search intermediary elicitations within 15 purpose categories. The elicitation purposes of search intermediaries included requests for information on search terms and strategies, database selection, search procedures, system's outputs and relevance of retrieved items, and users' knowledge and previous information seeking. Investigates the transition sequences from 1 type of search intermediary elicitation to another. Compares these findings with results from a study of end user questions

Theme

Suchtaktik
Benutzerstudien

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4. Wu, M.M.; Liu, Y.-H.: On intermediaries' inquiring minds, elicitation styles, and user satisfaction (2011) 0.33

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5. Spink, A.; Saracevic, T.: Interaction in information retrieval : selection and effectiveness of search terms (1997) 0.28

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