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Tredinnick, L.: Why Intranets fail (and how to fix them) : a practical guide for information professionals (2004)
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Tyckoson, D.: Enhanced information or false advertising? : Indexing materials not included in the library collection (1997)
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Nicholas, D.: ¬An assessment of the online searching behaviour of practitioner end users (1996)
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Maron, M.E.; Kuhns, I.L.: On relevance, probabilistic indexing and information retrieval (1960)
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Swigger, K.M.; Hartness, K.: Cooperation and online searching via a computer-supported cooperative problem solving environment (1996)
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