Document (#19017)

Author

Tuominen, K.

Title

User centered discourse : an analysis of the subject positions of the user and the librarian

Source

Library quarterly. 67(1997) no.4, S.350-371

Year

1997

Abstract

Critically evaluates the theoretical turn in library and information science to analyze the 'inner worlds of the user'. A discourse analytic reading of how the identities of users and librarians are constructed suggests that these 2 main actors are positioned in an unequal power relationship. Librarians are constructed as mind reading experts and information search controllers. Users are constructed as uncertain laypersons, often misinterpreting their feelings and thoughts during information search processes. Calls for more critical reflexivity in how both scholars and practitioners in library and information science construct the identities of people as information seekers and users

Theme

Informationsdienstleistungen

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