Document (#18845)

Author

Sauer, C.-D.
Ulrich, P.S.

Title

"Entschuldigen Sie bitte, ich suche ..." : Die Dienstleistungen der 'Allgemeinen Information' in der Zentral- und Landesbibliothek Berlin

Source

BuB. 50(1998) H.4, S.238-244

Year

1998

Abstract

Als große Öffentliche Bibliothek verfügt die Zentral- und landesbibliothek Berlin (ZLB) über einen kompetenten Mitarbeiterstamm mit umfangreichen Erfahrungen in der Vermittlung von Informationen. Die Art, wie die Auskunft erteilt und Informationsvermittlung praktiziert wird, erweitert sich durch den Einsatz der modernen Informationstechnologien jedoch erheblich. Durch die technisch bedingten Veränderungen und die Weiterentwicklung dieser Tätigkeiten entstehen zunehmend sowohl neue Formen von althergebrachten, bekannten Dienstleistungen als auch ganz neue Formen der Informationsvermittlung - und dies alles vor dem Hintergrund der zum 1. Oktober 1996 erfolgten Fusion von Amerika-Gedenkbibliothek und Berliner Stadtbibliothek

Theme

Informationsdienstleistungen

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