Document (#18609)

Author

Ray, K.L.
Long, M.S.

Title

Analyzing search styles of patrons and staff : a replicative study of two university libraries

Source

Library resources and technical services. 41(1997) no.3, S.210-235

Year

1997

Abstract

Librarians at the University of the Pacific, California (UOP) designed a replication of an earlier transaction log study carried out at Adelphi University, New York (LRTS 38(1994) no.3, S.293-305). It was hypothesized that library staff would use a feature that allows the searcher to limit a search by location or material type more often than users. It was also hypothesized that library staff and reference librarians would have a higher success rate than public users. The third hypothesis was that UOP users would perform keyword searches more often than library staff. Studies were conducted in 1995 in 1996 to test these hypotheses to provide comparative data on the search styles of users and staff. Searches of the INNOPAC database, using transaction logs, were performed by 4 terminal groups: public users, technical services staff, public services staff, and reference librarians. It was discovered that replicating a study is not nearly as straightforward as was initially thought. It was also found to be surprisingly difficult to compare year to year data at the same institution; primarily due to a continually changing technological environment

Theme

Benutzerstudien

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5. Aghemo, A.: Etica professionale e servizio di informazione (1993) 0.21

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