Document (#18310)

Author

Sonnenwald, D.H.
Lievrouw, L.A.

Title

Collaboration during the design process : a case study of communication, information behaviour, and project performance

Source

Information seeking in context: Proceedings of an International Conference on Research in Information Needs, Seeking and Use in Different Contexts, 14-16 August 1996, Tampere, Finland. Ed.: P. Vakkari u.a

Imprint

London : Taylor Graham

Year

1997

Pages

S.179-204

Abstract

Reports preliminary results of a study which applied a taxonomy of communication roles that characterize collaboration in the design process, devised by Dianne E. Sonnenwald (Information processing and management 31(1995) no.6, S.859-877 and Design studies 17(1996) no.3, S.277-301) to the performance of teams in design projects in the USA. Data was gathered from a design team in a high technology start up company in Northern California designing a new product related to telephone systems. Results supported the existence of the communication roles suggested by earlier studies and the idea that individuals in a design team may assume several roles at once and the roles corresponded to the roles suggested by the model

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