Document (#18034)

Author

Taylor, J.A.
Webster, C.W.R.

Title

Universalism : public services and citizenship in the information age

Source

Information infrastructure and policy. 5(1996) no.3, S.217-233

Year

1996

Abstract

Addresses the theme of universalism, as it is applied to both telecommunications and public services. Explores the current debate on universal service in the UK, the nature of universalism in British public services, and current developments in the delivery of electronic public services and citizenship. Innovations in electronic public services illustrate how debates on universality in both telecommunications and public services become inseparable. Increasingly electronic public services utilising telecommunications infrastructure for service delivery are becoming dependent on the reach and quality of that infrastructure. Consequently universalism in both telecommunications and public services should be understood are ineluctably intertwined

Theme

Internet
Informationsdienstleistungen

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