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Hernon, P.; McClure, C.R.: Quality of data issues in unobtrusive testing of library reference service : recommendations and strategies (1987)
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Hernon, P.; McClure, C.R.: Unobtrusive reference testing : the 55 percent rule (1986)
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Hernon, P.: Utility measures, not performance measures, for library reference service? (1987)
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Hernon, P.: Disinformation and misinformation through the Internet : findings of an exploratory study (1995)
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Doty, P.; Bishop, A.P.: ¬The National Information Infrastructure and electronic publishing : a reflective essay (1994)
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Griffith, J.B.; Smith, M.S.: ¬The information superhighway and the National Information Infrastructure (NII) (1994)
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