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Scott, J.E.: Organizational knowledge and the Intranet (2002)
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Garvey, A.: ¬The Intranet : a unique opportunity, if ... three golden rules for developing an information management strategy through an Intranet (1997)
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Vishik, C.; Farquhar, A.; Smith, R.: Enterprose information space : user's view, developer's view, and market approach (1999)
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Matylonek, J.C.; Ottow, C.; Reese, T.: Organizing ready reference and administrative information with the reference desk manager (2001)
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Chou, D.D.: Developing an Intranet : tool selection and management issues (1998)
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