Document (#15588)

Author

Millsap, L.
Ferl, T.E.

Title

¬The knuckle-cracker's dilemma : a transaction log study of OPAC subject searching

Source

Information technology and libraries. 15(1996) no.2, S.81-98

Year

1996

Abstract

Reports results of an online survey of in house users acessing California University's computerized union catalogue, the MELVYL library system, from public access terminals in the libraries of the California University at Santa Cruz (UCSC). The study included descriptive statistics on user status, affiliation, anticipated focus of system usage, judgement of ease of system use, and need for assistance. The transaction logs of respondents to the survey were analyzed and cross tabulated with demographic data on the same group of users. Particular attention was given to subject searching and to the dilemmas that confront users of a system in which heuristics are largely absent. Data was compared with similar data collected in a earlier study of user who accessed the MELVYL library system from remote sites

Theme

OPAC
Benutzerstudien

Object

MELVYL

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