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Dervin, B.: Useful theory for librarianship : communication, not information (1977)
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Dervin, B.: Users as research inventions : how research categories perpatuates inequalities (1989)
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Dervin, B.: Communication gaps and inequities : moving towards a reconceptualization (1980)
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Dervin, B.: Information as a user construct : the relevance of perceived information needs to synthesis and interpretation (1983)
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Dervin, B.: Chaos, order, and sense-making : a proposed theory for information design (1995)
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Kaye, D.: Information and business : an introduction (1991)
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White, R.W.; Jose, J.M.; Ruthven, I.: ¬An implicit feedback approach for interactive information retrieval (2006)
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Grove, A.: Taxonomy (2009)
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Julien, H.: Trends in the recent information needs and uses literature : a content analysis (1995)
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Flynn, M.: Marketing a fee-based information service : the case of BTiS (1994)
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