Document (#13123)

Author

Nawe, J.

Title

How significant is nonverbal communication in the reference interview? : An overview

Source

Maktaba. 11(1989), no.1, S.19-22

Year

1989

Abstract

Considers the part played by nonverbal communication in a librarian's ability to develop expertise in the librarian-user interface of a reference work interview. Special attention is directed to gestures and facial expressions.

Theme

Informationsdienstleistungen

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