Document (#13076)

Author

Simpson, C.W.
Prusak, L.

Title

Troubles with information overload : moving from quantity to quality in information provision

Source

International journal of information management. 15(1995) no.6, S.413-425

Year

1995

Abstract

Views the phenomenon of information overload as a result of a general failure in the business community to recognize the ways in which information processes add value to information. Presents a conceptual model based on the broad information attributes of truth, guidance, accessibility, scarcity and weight, and apply the model, to a number of information oriented initiatives undertaken in the insurance company Standard Life. Discusses the roles of both information providers and information users, with particular emphasis on the needs of managers and decision makers for high value added, or quality, information. There is a need to bridge a long standing gap between information providers and users in their respective views of what the role, competencies and requirements of the other is in information terms. Their value added information model provides a way for both parties to begin communicating in meaningful terms on these issues

Theme

Information Resources Management

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