Document (#12397)

Author
Fidel, R.
Title
What is missing in research about online searching behaviour?
Source
Canadian journal of information science. 12(1987) nos.3/4, S.54-61
Year
1987
Abstract
Experiments in online searching behaviour have failed to explain the phenomena they were designed to study. An examination of the variables used in research to data finds the most commonly used independent variables are searcher characteristics. Search-process and search outcome variables are the most commonly dependent variables. The search process variables are inadequate because they are situational and subject to constant change. Significantly, these variables measure the cost of a search rather than the intellectual processes involved in answering a request. While these experiments could support the discovery of the 'productive searcher', they cannot uncover searching behaviour. Only in-depth analyses of the search process itself can lead to productive research

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