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Tonta, Y.: Analysis of search failures in document retrieval systems : a review (1992)
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Su, L.T.: ¬A comprehensive and systematic model of user evaluation of Web search engines : Il. An evaluation by undergraduates (2003)
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Hancock-Beaulieu, M.; Fieldhouse, M.; Do, T.: ¬A graphical interface for OKAPI : the design and evaluation of an online catalogue system with direct manipulation interaction for subject access (1994)
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Su, L.T.: ¬The relevance of recall and precision in user evaluation (1994)
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Su, L.T.; Chen, H.L.: Evaluation of Web search engines by undergraduate students (1999)
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