Document (#11059)

Author

Glover, K.S.

Title

How expert systems can make hypertext more usable

Source

Technical communication. 41(1994) no.4, S.628-634

Year

1994

Abstract

Although hypertext has much potential as a medium for technical communication, it is not always easy to use. Frequently, users have had little experience with hypertext, or they may be unfamiliar with a particular documents. Authors, on the other hand, have a great deal of knowledge about the documents they design and write. Expert systems can make hypertext more usable by allowing the author's expertise to reside with the document. In effect, the author can be available to perform run-time audience analysis, to customize hypertext documents to users' needs, and to advise users in selecting documents and in choosing effective reading strategies

Theme

Hypertext

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