Document (#10767)

Author

Sever, I.

Title

Academic library users and electronic retrieval systems

Source

Information superhighway: the role of librarians, information scientists, and intermediaries. Festschrift in honor of Frederick Wilfred Lancaster. 17th International Essen Symposium, 24.-27.10.1994. Ed. A.H. Helal et al

Imprint

Essen : Universitätsbibliothek

Year

1995

Pages

S.383-394

Series

Publications of Essen University Library; 18

Abstract

The new reality of electronic information retrieval in academic library demands new instruction methods by reference librarians. 2 viewpoints are offered: (1) academic readers, based upon a survey, divided into computer literates and computer illiterates. The former lacked retrieval precision, either because of lack of training or because of over-confidence. The latter objected to electronic catalogue and CD-ROM searching because of culture-shock related reactions: anxiety, hostility, supremacy, inadequacy. (2) reference librarians, need to use various measures like basic training sessions, specific problem help and written manuals. Based on the experience of the Universiyt of Haifa Library, suggestions for solutions are made: introduce information retrieval as an obligatory course in the first year of academic studies; have intensive individual training sessions for staff

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