Document (#10747)

Author

Mitchell, J.
Halberg, P.

Title

End-user searching and document ordering : the experience with the OCLC FirstSearch service

Source

Information superhighway: the role of librarians, information scientists, and intermediaries. Festschrift in honor of Frederick Wilfred Lancaster. 17th International Essen Symposium, 24.-27.10.1994. Ed. A.H. Helal et al

Imprint

Essen : Universitätsbibliothek

Year

1995

Pages

S.243-254

Series

Publications of Essen University Library; 18

Abstract

In the past year OCLC has coordinated national evaluations of its end-user reference service in France, Scandinavia and Spain. The paper outlines the outcomes of these evaluations

Object

FirstSearch

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