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Weissinger, N.J.; Edwards, J.P.: Online resources for Internet trainers (1995)
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Coffman, S.: Going live : starting and running a virtual reference service (2003)
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Veljkov, M.; Hartnell, G.: Pocket guides to the Internet : Vol.1: Telnetting; vol.2: Transferring files with File Transfer Protocol (FTP); vol.3: Using and navigating Usenet; vol.4: The Internet E-Mail system; vol.5: Basic Internet utilities; vol.6: Terminal connections (1994)
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Balas, J.: ¬The Internet and reference services (1995)
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McRee (Mac) Elrod, J.: Classification of Internet resources : an AUTOCAT discussion (2000)
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