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Hardwick, D.: Electronic public information provision on the eve of revolution? (1994)
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Cross, A.: Towards the cyber-library? : the experience of Hertfordshire Libraries, Arts and Information in the provision of electronic public information and library services (1996)
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Kemp, D.A.: Computer-based knowledge retrieval (1988)
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Community information : what libraries can do (1980)
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Head, M.C.; Marcella, R.; Smith, J.M.: Are you being served? : The quality of business information provision in Scottish public libraries (1995)
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